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StorePilot
Features

Every capability, organised by the job it does.

StorePilot replaces the spreadsheet-and-WhatsApp stack most storefronts cobble together. This is the full set — pick what matters to your business today, turn the rest on as you grow.

Sales

POS Terminal

A checkout designed for the realities of African retail — fast, scanner-ready, and unflinching when the network drops.

  • Sub-3-second average checkout, even on entry-level hardware
  • Touch and keyboard friendly with configurable quick-keys
  • Full barcode scanner support; works on cordless and wedge models
  • Search by SKU, name, barcode, custom alias, or shelf label
  • Holds, layaways, splits, partial payments, and store credit
  • Receipt re-print, email, and SMS straight from the terminal

Orders & returns

Every sale, return, void, and refund is matched to its original receipt — fully auditable, fully reversible.

  • Walk-in and named-customer orders side by side
  • Returns and refunds linked to the original sale automatically
  • Manager-approval rules for voids, discounts, and refunds above a threshold
  • Tip handling, service charge, and rounding rules configurable per branch
  • End-of-day blind close with float tracking and discrepancy reporting

Mobile POS

The same StorePilot on a tablet or phone — for queue-busting, field sales, and shops that don't fit a desktop terminal.

  • Native-feeling experience on Android tablets and phones
  • Bluetooth printer and barcode scanner support
  • Full offline mode — sales queue locally and sync when reconnected
  • Manager dashboard on mobile so owners can run the shop from anywhere

Customers

Customers

A CRM tuned for the storefront — profiles, loyalty, credit limits, and a purchase history that lives where your staff already work.

  • Customer profiles with phone, email, and segmentation
  • Loyalty points, tiers, and redemption — configurable rules per program
  • Store credit and credit limits with outstanding-balance tracking
  • Full purchase history surfaced inside the POS, not buried in a separate app
  • Bulk import from CSV; bulk export to your accounting system

Stock & supply

Inventory

Variants, batches, units of measure, and supplier-grade purchasing — built for catalogues that actually grow.

  • Variants, sizes, colours, batches, and units of measure (UoM)
  • Batch + expiry tracking with first-expiry-first-out picking
  • Low-stock alerts with auto-reorder draft to your supplier
  • Goods receipt notes (GRN), purchase orders, and supplier returns
  • Stocktakes with mobile counting and variance reconciliation
  • Bulk price updates, cost recalculation, and supplier price lists

Payments

Payments

MoMo, M-Pesa, Paystack, card, cash, store credit, and split tender — reconciled to the order the moment the customer pays.

  • MTN MoMo, Vodafone Cash, AirtelTigo Money, M-Pesa
  • Paystack and Flutterwave for card processing
  • Split tender — combine MoMo + cash + store credit on one order
  • Automatic reconciliation via Paystack / Flutterwave / MoMo webhooks
  • Refund to the original payment source, not just cash

Operations

Multi-branch

Run Osu, Tema, Kumasi, and beyond from one console — with branch-scoped permissions and clean roll-up reporting.

  • Branch-scoped products, prices, stock, customers, and reports
  • Inter-branch stock transfers with sender/receiver acceptance flow
  • Central catalogue with regional overrides for price and availability
  • Roll-up P&L across the organisation, drill down to a single till
  • Per-branch staff RBAC — cashiers, managers, and regional ops

Staff & shifts

Roles, granular permissions, shift opens and closes with cash counts — the basics of running a tight floor, done well.

  • Granular RBAC — discounts, voids, refunds, settings, audit log
  • PIN-based POS login per cashier; email + password for back office
  • Shift open/close with cash counts and variance flagging
  • Time clock with clock-in, breaks, and shift summary
  • Per-employee sales, voids, discounts, and tip reporting

Automation

Reorder rules, expiry alerts, scheduled reports, manager approvals, daily backups — the busywork that eats your evenings, done automatically.

  • Trigger library — stock thresholds, expiry windows, time-based schedules
  • Outcome library — draft PO, alert staff, email report, require approval
  • WhatsApp, email, and SMS notifications
  • Webhooks for any custom integration you build
  • Every automation run is audit-logged with inputs and outputs

Admin & audit

Org-wide settings, a tamper-evident audit trail, and the support tools your team needs when something goes sideways.

  • Tamper-evident audit log of every action, actor, branch, IP, and device
  • Org-wide settings — tax rules, payment methods, receipt template
  • Support impersonation (with full audit trail) for safe customer support
  • Data export, account deactivation, and GDPR-style data requests

Reporting

Reports & analytics

Today's numbers, yesterday's trends, this quarter's outlook — all real-time, all exportable.

  • Real-time KPIs on the overview dashboard, live as sales happen
  • Customisable per-role dashboards and pinned reports
  • Branch, category, supplier, staff, and customer-level drill-downs
  • Inventory valuation, financial summary, and audit-ready close reports
  • PDF, CSV, and Excel export for every report

Documents

Invoices

B2B-ready invoicing with the Ghanaian levies built in — VAT, NHIL, GETFund, and the COVID levy, calculated correctly out of the box.

  • GRA-style invoice numbering and tax breakdown
  • Recurring invoices for retainer or subscription customers
  • Email delivery with PDF attachment, plus printable A4 layout
  • Quotes and proformas convertible to invoices in one click
  • Customer-level credit terms, ageing, and statements

Quotes, GRNs & delivery notes

Generate the paperwork your business already runs on — directly from the data your POS already has.

  • Quotes and proformas with one-click conversion to sale or invoice
  • Goods received notes (GRNs) and delivery notes for purchasing flow
  • Custom templates per document type, per branch
  • Branded printable PDFs, email delivery, and signature capture

Ready to see it on your own data?

Start free with a single branch, or book a guided demo and we'll walk you through the modules that match your operation.